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Your questions and feedback matter to us. Reach out to our dedicated team and they will assist you promptly and effectively.

FAQ

Our standard check-in time is after 3 PM and check out time will be before 12pm. 

We offer early check-in and late check-out options based on room availability, accompanied by an additional fee ranging from RM 70 to RM 120, depending on your room type

Complimentary Wi-Fi is available for all our guests across our hotel properties.

Please note that pets are not permitted within our hotels.

Yes, you can book more than one room at a time, subject to our room availability. For additional details, please don’t hesitate to contact our hotels directly.

Please note all preferences and requests in the “Add comment” area when making a reservation. The hotel will do everything possible to accommodate your request.

The Mesui Hotel Kuala Lumpur

No.9, Jalan Mesui, Bukit Bintang, 
50200, Kuala Lumpur 

Pavillion KL – 800m
Menara KL – 1.5km 
Petronas Twin Tower – 2km 
Merdeka Independence Square – 2.2km 
Chinatown Petaling Street – 2.5km 

Bishop Hotel Penang

32, Bishop St, Georgetown, 10250 George Town, Penang

Pinang Peranakan Mansion – 800m 
Gurney Plaza – 5km
Batu Ferringhi Beach- 17km

J Suites Hotel Kuala Terengganu

Lot 3762-3763 & Lot 3766, 3769, Jalan Kota Lama,
City Center, 20300 Kuala Terengganu

Chinatown Terengganu – 800m
Terengganu State Museum – 4.5km
Crystal Mosque – 5km  

Kai Hotel Kuala Lumpur

49, Lebuh Ampang, City Centre, 50100 Wilayah Persekutuan, Wilayah Persekutuan Kuala Lumpur

Bank Negara Malaysia Museum- 1.1 miles
Berjaya Times Square- 1.2 miles
Pavilion Kuala Lumpur- 1.4 miles

    Still Got a Question?

    Please don’t hesitate to complete the inquiry form, and our team will promptly reach out to you.

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    There’s nine individually designed rooms by local artists which look and feel completely unique.